Question 1

Where will I find your Dog Wash?

Accepted Answer

You will find our Dog Wash at the rear of our Laundry Lounge (https://www.soapqueens.com.au/laundromat)which is located at 140 Wheelers Park Drive, Cranbourne North 3977. (https://www.google.com/maps/place/140+Wheelers+Park+Dr,+Cranbourne+North+VIC+3977/@-38.0785596,145.3283623,17z/data=!3m1!4b1!4m6!3m5!1s0x6ad61a91010ba30f:0x8960d1e7c94b6779!8m2!3d-38.0785596!4d145.3283623!16s%2Fg%2F11srlkctg5?entry=ttu)Please enter via the rear gate from the rear carpark. Please do not bring your dog through the laundromat.

Question 2

Do you have parking?

Accepted Answer

Yes, there is a carpark at the rear with ample parking and also surrounding street parking as well.

Question 3

What payment options are available for the Dog Wash?

Accepted Answer

The Dog Wash accepts credit/debit card and tap & go for smartphones/smart watches. No cash accepted.

Question 4

Do you have security fitted for the safety of customers?

Accepted Answer

Yes. This is so important to us and therefore our Dog Wash is secured with a high-tech CCTV Camera and also security & surveillance.

Question 5

What are the opening hours for the Dog Wash?

Accepted Answer

Our Dog Wash is open 24/7 - 7 Days a Week, 365 Days a Year!

Question 6

What brand of machine is your Dog Wash?

Accepted Answer

Our Dog Wash is a brand-new current TRU-BLU K9000 V2.0 model.

https://static.wixstatic.com/media/92743a_53ecbdcb7f6c41ecb5d75de8e0e67ea3~mv2.png

Question 7

How much can I expect to pay to wash my dog?

Accepted Answer

As little as $10! Bring your furry family member and give them a well deserved wash, condition, flea and tick rinse and blow-dry! $10 buys you 10 minutes. You can top-up extra time for an additional $5 for 5 minutes if you need it.

Click here for more information on our Dog Wash. (https://www.soapqueens.com.au/dogwash)

Question 8

Is your Dog Wash under cover?

Accepted Answer

Yes our Dog Wash has it's own roof area attached.

Question 9

Will my dogs be close to other dogs during their wash?

Accepted Answer

No. We have 1 Dog Wash which is securely fenced for your dog/dogs to roam. We asked that if the dog wash is currently in use, that you wait outside the secured area as only one customer/family is permitted to enter this area at a time. Waiting customers need to wait outside of this area until you remove your dog from the wash and secured area.

Question 10

What size dog can be washed in the Dog Wash?

Accepted Answer

Any small to larger size dog can be washed in the K9000 V2.0

Question 11

What products does your Dog Wash use?

Accepted Answer

Our Dog Wash uses the K9000 Range of quality dog Shampoo, Conditioner &  Flee and Tick rinse. These products have been refined since 2005 and are the best on the market, manufactured here in Australia, and are backed by veterinarians. These products will leave your favourite K9 smelling fresh and clean!

Question 12

Do you have a dedicated Pet Washing Machine & Dryer inside your laundromat?

Accepted Answer

Yes, we do! For your convenience we have 1 x Pet Only Washer and 1 x Pet Only Dryer for washing/drying pet beds and blankets. These are one of our 14kg size machines and are clearly labelled.

Question 13

Do you have staff onsite?

Accepted Answer

Yes, you will notice our friendly and helpful staff in-store during the week on and off at different times. Our staff are here to help with any questions you may have.

LAUNDROMAT OPEN DAILY 6AM - 11PM (including Public Holidays)

OPEN
24/7

You'll find me at the rear of Soap Queens Laundry Lounge
(enter via rear carpark)

Shampoo

Rinse

Flea & Tick Rinse

Condition Rinse

Blow-Dry

Disinfect Tub