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Frequently Asked Questions
Self-Serve Laundromat
K9000 DIY Dog Wash
We have everything that a standard laundromat has and more. Laundry shouldn't be a chore, and therefore we have added some extra comforts including a lounge with a massage chair and TV and a work-station.
See the rest of our website for images and information, or come on in and see how we can make doing the laundry a more relaxing and convenient experience. We look forward to seeing you soon!
Our Laundry Lounge is located at 140 Wheelers Park Drive, Cranbourne North 3977.
Our Laundry Lounge is open 6am - 11pm 7 Days a Week, 365 Days a Year.
Yes, there is a carpark at the rear with ample parking and also surrounding street parking at the front and side.
Absolutely yes. For your convenience we have front and rear access into our laundromat with smart automatic opening/closing doors fitted.
We accept Cash, Credit/Debit Tap & Go on our easy-to-use payment kiosk and also QR Code/Scan Chip for Smartphones on each machine.
Yes. This is so important to us and therefore our store is fitted both inside and outside with high-tech CCTV Cameras and also security & surveillance.
Yes we do indeed and all of our machines are 2023 model state-of-the-art Heubsch machines which are remotely accessible should you need any assistance when an attendant is not on site.
Our laundromat is equipped with 11 Washers and 20 Dryers in total (including 1 x pet only washer and 1 x pet only dryer)
2 x 9kg washers
3 x 14kg washers
4 x 18kg washers
2 x 27kg jumbo washer
12 x 14kg dryers
8 x 20kg jumbo dryers
For information on our pricing for our machines, please see our Pricing Page.
You can fit approximately 2 flat standard washing baskets in our 9kg washers.
For more information on what fits in our different size machines, head to our Pricing Page and click on Self-Serve Washers & Dryers.
Yes. You can choose the machine you want to use based on the size of your doona/duvet. Be sure to check the washing instructions on the label first!
Yes, we have a dedicated pet only washer (18kg) and pet only dryer (20kg) in-store for your dog & cat beds & blankets which are clearly marked PET ITEMS ONLY. Please do not use our other machines for such items. No Horse or Rabbit Like animals items allowed due to damage made to the machine.
Yes. We have a detergent vending machine with quality Rager Laundry Powder, Liquid & Softener for you to purchase or alternatively, you are welcome to bring your own.
Yes we certainly do! Our customers are important to us because let's face it, without our customers, we wouldn't be here!
Customers can earn rewards across all aspects of our business, whether it be in-store or our Laundry Services. That means that no matter how you are using Soap Queens, you are rewarded as a thank you from us! For every $100 spent, you'll earn $10 back to use on future services with us! (both in-store on our machines, and on our Laundry Services).
Yes, you heard that right, we certainly do! We want our customers to find doing the laundry a relaxing experience and this is why we have spared no expense when it comes to the comfort of our Laundry Lounge. The massage chair accepts card payment/mobile tap only.
Yes, we cater for today's busy working customers. You will find our workstation in-store equipped with power outlets and USB's for charging your devices. And free complimentary WiFi is available for your convenience.
Yes, you heard that right. We have a K9000 DIY Dog Wash located at the rear of our laundromat, adjacent to the carpark for easy access. For as little as $10, bring your favourite furry family member and give them a well-deserved wash, flea-rinse and blow-dry! Click here for more information.
Too busy? No worries! On weekends, we offer a Weekend Transfer Service. We wash and dry your items ready for you to collect later so that you can enjoy your weekend. See our Laundry Services page for more info
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